We are proud to welcome WebBeds, the global marketplace for the travel trade, to our growing family of distinguished partners.
Cairo, Egypt – Outsource Egypt is thrilled to announce a new strategic partnership with WebBeds, one of the world’s fastest-growing B2B accommodation distribution platforms. This collaboration marks a significant milestone as we take over the management of onsite technical support for their IT infrastructure, ensuring that their global operations run with maximum reliability, security, and efficiency.
Who Is WebBeds?
Launched in 2013, WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. The company sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the WebBeds platform, then distributes it to its global network of travel trade buyers, who sell to the traveling public.
Headquartered in Dubai, United Arab Emirates, with its registered office at Suite 3212-3216 Al Shatha Tower, Dubai Media City, WebBeds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa), and Americas – with over 1,500 travel professionals working in 120 cities across 50 countries worldwide.
WebBeds is a travel brand of Web Travel Group, an ASX200 listed company (ASX: WEB) that has been enabling travel for more than a quarter of a century. The company also operates specialist brands including JacTravel DMC and UHI.
The company’s scalable marketplace platform handles 8.5 billion+ searches per day on average from connected travel buyers worldwide, with over 824,000 bookings per month – roughly a new booking every 3.2 seconds. WebBeds partners with hotels and suppliers in more than 190 destination countries worldwide, giving travel buyers access to hundreds of thousands of hotels, transfers, and experiences.
Market Impact & Industry Leadership
WebBeds has firmly established itself as a dominant force in global B2B travel distribution. Its market impact is reflected across several dimensions:
- Strategic Partnerships with Global Travel Leaders
WebBeds has forged strategic alliances with some of the world’s most recognized names in travel. Notable partnerships include:
- A fourth consecutive year strategic partnership renewal with the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) , signed at World Travel Market 2025, aimed at driving increased visitor numbers to Abu Dhabi from 20 key source markets worldwide.
- A strategic partnership with Miral Destinations, the leading creator of immersive destinations and experiences in Abu Dhabi, to enhance travel trade engagement and drive inbound tourism across Yas Island and beyond.
- A direct integration with the Accor Leisure Partner Platform (ALPP) , providing real-time access to rates, promotions, and availability across Accor’s global properties.
- Strategic partnerships with major travel distributors including Jet2holidays, the UK’s largest tour operator, and On the Beach.
- Technology & Innovation Leadership
WebBeds is at the forefront of travel technology innovation. The company recently launched a new trade-only booking website with a modern, intuitive user interface, enhanced search functionality, and an AI Travel Companion integrated into the search function that delivers an interactive, completely personalized experience. The company also partners with Fornova to implement cutting-edge technology solutions and with BeCause – a sustainability technology start-up – to scale up eco-certified properties on its booking platforms.
- Global Reach with Local Expertise
With a team of more than 2,000+ people speaking 50+ languages, WebBeds combines scalable technology with local expertise to make travel distribution simpler, smarter, and more connected. The company’s technology supports real-time access, consistent performance, and scalable integrations that fit the way partners do business.
- Driving Tourism Growth Across the Region
Through its partnerships with destination management organizations and tourism boards, WebBeds plays a pivotal role in driving tourism growth across the Middle East and beyond. The company’s collaboration with DCT Abu Dhabi has been instrumental in delivering successful campaigns, from local activations to globally recognized initiatives that showcase the region’s unique cultural heritage and diverse attractions.
How Outsource Egypt Is Helping WebBeds
As the newly appointed partner responsible for providing onsite technical support for WebBeds’ IT infrastructure, Outsource Egypt is bringing our expertise in IT operations and technical support to ensure the seamless functioning of their global platform.
- Onsite IT Infrastructure Support
We are providing comprehensive onsite technical support for WebBeds’ IT infrastructure, ensuring that their systems – from distribution APIs and payment integrations to ERP integration and Data Lakes – operate with maximum uptime and reliability. Our team is on the ground, ready to address any technical issues in real-time, minimizing disruption to their global operations.
- Proactive System Monitoring & Maintenance
We are implementing proactive monitoring and maintenance protocols to identify and resolve potential issues before they impact business operations. This includes regular system health checks, performance optimization, and security audits to ensure that WebBeds’ platform remains secure, fast, and reliable for its global network of travel buyers and suppliers.
- Scalable Support for Global Growth
With WebBeds processing 8.5 billion+ searches per day and 824,000+ bookings per month, we are building a technical support infrastructure that scales seamlessly with their continued growth. As WebBeds expands into new markets and integrates new partners, our onsite support ensures that their IT infrastructure evolves to meet increasing demand.
- Operational Excellence & Business Continuity
By aligning our technical support operations with WebBeds’ commitment to being “the most trusted, agile and value-driven partner in our industry”, we are ensuring that operational excellence and business continuity are maintained at the highest standards. Our team works closely with WebBeds’ technology teams to ensure seamless integration and support across all their systems.
- Enhancing Partner Confidence
Reliable IT infrastructure is the backbone of any digital travel marketplace. By ensuring that WebBeds’ systems run smoothly and without interruption, we are helping to enhance the confidence that hotels, travel buyers, and partners place in the WebBeds platform – ultimately contributing to stronger relationships and sustained growth.
Looking Ahead
This partnership is more than a service agreement – it is a shared commitment to excellence in technology and operations. By combining WebBeds’ global leadership in travel distribution and its relentless focus on innovation with Outsource Egypt’s technical expertise and onsite support capabilities, we are creating a seamless operational foundation that will enable WebBeds to continue its remarkable growth trajectory.
We are proud to support WebBeds’ mission of making travel distribution simpler, smarter, and more connected for partners around the world.
Welcome to the family, WebBeds!
